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Privacy Policy

Effective Date: June 2025

At U Coaching, we are committed to protecting your privacy and ensuring that your personal information is handled in a secure and responsible manner. This Privacy Policy explains how we collect, use, disclose and protect your information when you visit our website, use our services or interact with us online. By using our website, you consent to the practices described in this policy. We comply with the General Data Protection Regulation (GDPR) and the Data Protection Act 2018 to protect your personal data.

We collect personal information from you when you interact with us including when you sign up for services, request information or use our website. The types of information we may collect include:

  • Personal Information: Name, email address, phone number, billing information when you subscribe to our coaching services or contact us.
  • Usage Data: Information about how you interact with our website such as IP addresses, browser types, referring URLs, pages visited and other browsing activity.
  • Cookies and Tracking Technologies: We use cookies to track your interactions with our website – see our Cookie Policy.

We process your personal data based on the following legal grounds under the GDPR:

  • Contractual necessity: We need your personal data to provide you with coaching services, process payments and manage your account.
  • Consent: For email marketing, newsletter subscriptions and other marketing communications, we will request your explicit consent.
  • Legitimate interests: We may use your data for legitimate business purposes such as improving our website and services. We will always balance this with your privacy rights.
  • Legal obligation: We may process your personal data where required to comply with legal obligations such as tax reporting and responding to lawful requests from authorities.

We use your personal information for the following purposes:

  • To provide coaching services, process payments and manage your account.
  • To communicate with you about our services, updates, offers or other marketing communications, with your consent.
  • To improve our website, customise user experiences and analyse usage patterns.
  • To respond to your enquiries, provide customer support and resolve issues.
  • To comply with legal obligations and protect our rights.

We may share your personal information with third parties under the following circumstances:

  • Service Providers: We may share your data with trusted third-party service providers who assist us with website operations, payment processing, email communication and analytics. These providers are obligated to protect your data and use it only for the purposes specified.
  • Legal Requirements: If required by law or in response to legal requests, we may disclose your information to comply with regulations or protect our rights.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

We retain your personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law. When we no longer need your information, we will delete it in a secure manner. 

Under the GDPR, you have the right to:

  • Access: Request a copy of the personal data we hold about you.
  • Rectification: Request the correction of inaccurate or incomplete data.
  • Erasure – Right to be Forgotten: Request the deletion of your personal data, subject to certain conditions.
  • Restriction of Processing: Request the restriction of processing your personal data in certain circumstances.
  • Data Portability: Request a copy of your data in a machine-readable format for transfer to another service.
  • Object: Object to the processing of your personal data for direct marketing or other legitimate interests.
  • Withdraw Consent: Withdraw your consent for processing where consent is the legal basis, at any time.

To exercise your rights and if you are not satisfied with how we process your data, please contact us.

We implement reasonable security measures to protect your personal information from unauthorised access, disclosure, alteration or destruction. However, no method of internet transmission is entirely secure however we cannot guarantee absolute security.

Our services are not intended for children under the age of 16. We do not knowingly collect or solicit personal information from children. If we learn that we have inadvertently collected personal information from a child under the age of 18, we will take due diligent steps in taking action including deleting that information.

We may update this Privacy Policy from time to time. When we do, we will post the revised policy on our website with the updated effective date. Please check this page periodically for any changes.